Privacy Policy abo77 – Your Personal Data Protection in Malaysia

1 Introduction

Welcome to the abo77 Privacy Policy. This document explains in detail how abo77 ("we", "Platform") collects, uses, stores, and protects your personal data when you use the abo77 website at https://abo77.pro or our mobile app.

Your privacy is more than a legal obligation to us — it is part of the trust you place in abo77 every time you login and play. We take this responsibility seriously and are committed to handling your data in a transparent, fair, and secure manner.

This Privacy Policy applies to all users of the abo77 platform, including visitors, registered members, and VIP programme participants. By using our platform, you agree to the practices described in this document. If you do not agree, please discontinue use of the platform and contact us to request the deletion of your data.

2 Information Collected

Abo77 collects various types of information depending on how you interact with our platform. This information is divided into three main categories:

Information You Provide Directly

• Full name as stated on your official identification document.
• Date of birth for age verification purposes.
• Active Malaysian email address and phone number.
• Bank account or e-wallet details for processing deposits and withdrawals.
• Copies of KYC documents such as MyKad or passport where required.
• Communications you have with our support team.

Automatically Collected Information

• IP address and general geographic location (state/region).
• Device type, operating system, and web browser used.
• Session data such as pages visited, active time, and navigation patterns.
• Game activity log including wagering, wins, and transaction records.
• Cookie data and device identifiers to recognise returning sessions.

Information From Third Parties

• Identity verification from our KYC service providers.
• Transaction information from payment providers such as FPX, DuitNow, and e-wallets.
• Fraud detection data from protection systems integrated with our platform.

3 How We Use Your Data

Every piece of data we collect has a clear and lawful purpose. abo77 does not use your data for any purpose other than those stated below:

• Account Management: Registering your account, verifying your identity, and ensuring secure access to the abo77 platform.
• Transaction Processing: Managing deposits, withdrawals, and all financial activities related to your account promptly and accurately.
• Fraud Prevention & Security: Detecting and preventing suspicious activity, including unauthorised access attempts and identity fraud.
• Legal Compliance: Fulfilling obligations under the PDPA 2010, anti-money laundering (AML) requirements, and directives from relevant regulatory bodies.
• Service Communications: Sending important account-related notifications, transaction confirmations, and platform updates.
• Marketing (With Consent): Informing you about promotions, exclusive offers, and VIP programme updates — only if you have given consent to receive such communications.
• Platform Improvement: Analysing aggregated, anonymised usage patterns to improve the performance, interface, and overall experience of the abo77 platform.
• Customer Support: Processing and resolving any complaints, enquiries, or support requests you submit to our team.

4 Information Sharing

Abo77 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in certain limited situations, we may share your information with the following parties:

Trusted Service Providers

We work with selected service providers who assist us in operating the platform, including payment solution providers, KYC verification services, cloud hosting, and analytics. All such providers are bound by strict confidentiality agreements and are only permitted to use your data in accordance with abo77's instructions.

Legal Requirements

Abo77 may disclose your data to government authorities, regulatory bodies, or law enforcement if required by Malaysian law or a valid court order.

Business Transfer

In the event of any merger, acquisition, or sale of abo77 business assets, user data may be transferred to the successor entity. In such situations, we will inform you via a clear notice before the transfer takes place.

5 Cookies & Tracking Technologies

Abo77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize your session and personalize your gaming experience.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, session security, and language preference management. These cookies cannot be disabled.
• Performance Cookies: Collecting aggregated, anonymised information about how you use the platform to help us improve its performance.
• Functional Cookies: Saving your preferences such as language selection and display settings so you don't need to reconfigure them each time you login.
• Marketing Cookies: Used only with your consent to display offers and promotions relevant to your gaming interests.

You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality and security of your abo77 account.

6 Data Security

Protecting your personal data is abo77's highest priority. We implement a range of technical and organisational security measures to keep your information safe at all times:

• 256-bit SSL/TLS Encryption for all communications between your device and abo77 servers.
• Two-Factor Authentication (2FA) available to all accounts for an added layer of security.
• Continuous 24/7 security monitoring by the abo77 cybersecurity team.
• Strict internal access controls — only authorized personnel may access players' personal data.
• Regular security audits by independent third-party experts to identify and address any vulnerabilities.
• Encrypted data backups on a regular basis to ensure service continuity.

While we take every reasonable step to protect your data, no security system can be fully guaranteed. You also play an important role in your account's security by using a strong password and not sharing your login credentials with others.

7 Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If your data is inaccurate or outdated, you have the right to request immediate rectification.
• Right to Erasure: You may request the deletion of your personal data, subject to applicable legal retention obligations.
• Right to Object to Processing: You may object to the use of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of processing carried out prior to withdrawal.
• Right to Complain: If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the above rights, please contact the abo77 support team via Live Chat or email. We will process your request within 14 business days and may require identity verification before action is taken.

8 Data Retention & Deletion

Abo77 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable Malaysian law.

Specific Retention Period

Financial and transaction records are retained for seven (7) years in accordance with Malaysia's accounting and anti-money laundering legal requirements. Identification and KYC documents are retained for five (5) years after account closure. Activity log and session data are typically deleted after two (2) years.

Deletion Upon Account Closure

When you close your abo77 account, we will initiate the deletion of data that is no longer required within 30 days. Data that must be retained for legal purposes will be securely archived and isolated from active systems, accessible only under conditions prescribed by law.

9 Other Website Links

The abo77 platform may contain links or integrations with third-party services such as game providers, payment processors, and social media platforms. This Privacy Policy applies only to data collected directly by abo77.

Abo77 is not responsible for the privacy practices of third-party websites or services that you may access through our platform. We encourage you to read the privacy policy of each such third-party service separately before providing them with any personal information.

10 Privacy Policy Changes

Abo77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform improvements.

When significant changes are made, we will notify you via:

• A clear notice on the abo77 platform's home page.
• Email notification to the address registered in your account.
• A pop-up notification upon your next login.

Continued use of the abo77 platform after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. The latest revision date is always displayed at the top of this page. We recommend reviewing this page periodically.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the dedicated abo77 team is ready to assist:

• Live Chat: Available 24/7 via the Live Chat button on the abo77 website for immediate responses.
• Email: [email protected]
• Email Response Time: Within 24 business hours.

For privacy complaints that cannot be resolved by the abo77 team, you may refer to the Malaysia Department of Personal Data Protection for further guidance.